The Only TRUE 100% Satisfaction Guarantee!
Satisfaction Guarantee
Since 1992 we led the way with better service, lower prices and a Lifetime Warranty.
If within the first 60 days after your date of purchase, you do not love our light box, we will "refund 100% of your original purchase price."
We love our North Star 10,000 light box, and we're confident you will too. Why don't the other companies have the same offer? Maybe they just don't believe in their products as much as we do!
Note: Returns without prior authorization will not get a refund of the original purchase price. Shipping and handling fees not included.
Lifetime Warranty
We will replace any defective parts that fail under normal indoor use. Our light therapy bulbs have a one year replacement guarantee.
*Bulbs have a 1-year replacement guarantee; Electrical Ballasts have a 5-year replacement guarantee*
*For damage or return issues, please contact our office at 1-800-880-6953 or by emailing warranty@alaskanorthernlights.com for a return authorization number. Place the light in it's original package and return it to our office.
